Your privacy matters to us — we’re committed to keeping your personal information safe and secure.
Welcome to Vision Plus Opticals Dubai (“we”, “us”, “our”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.
We may collect the following types of information:
Personal Information:
Your name, email, phone number, address, prescription details, and any information you share when making an inquiry or order.
Order & Communication Details:
Information shared through WhatsApp or our contact forms related to your orders or product inquiries.
Website Usage Data:
Your IP address, browser type, pages visited, and time spent on our site.
Cookies:
We use cookies to enhance your browsing experience and analyze website performance.
Your information helps us provide and improve our services, including:
Processing product inquiries and orders.
Responding to messages or appointment requests.
Sending updates, promotions, or special offers (only if you opt in).
Enhancing your shopping and browsing experience.
Meeting our legal and regulatory obligations.
We do not sell or rent your personal data.
However, we may share your information with:
Service providers (like delivery partners or IT support) who help us operate our business.
Legal authorities when required by law.
With your consent, for specific marketing or collaboration purposes.
All partners are required to protect your data and use it only for the intended purpose.
We retain personal information only as long as needed to provide our services or comply with legal obligations. After that, your data will be securely deleted or anonymized.
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communication.
Object to certain data processing practices.
To exercise any of these rights, contact us using the details below.
Our website uses cookies to:
Remember your preferences and settings.
Analyze website traffic and performance.
You can disable cookies in your browser settings, but some site features may not function properly.
We use appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online platform can be completely secure, so please share information responsibly.
Our website and services are intended for individuals aged 13 and above. We do not knowingly collect information from children. If we discover such data, we will delete it promptly.
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Vision Plus Opticals Dubai
